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Insert the CD into the drive and connect the USB Serial converter to an available USB port, the “Found New Hardware” window will pop up. This is because the drivers are not available via Microsoft Windows Updates, but Windows Vista will search for the drivers via Microsoft Windows Updates by default. Disconnect your PC from the internet before driver installation. Then search for the driver in the CD supplied.įTDI Driver Installation - Example 1: Windows Vista If the drivers are not installed correctly, there will be a yellow exclamation icon displayed under the “Ports (COM & LPT)” or “USB Serial Bus controllers”, right-click on the yellow exclamation icon and select “Update driver”. Upon completion of driver installations, remember to check the Windows Device Manager to make sure that the drivers are installed properly (Figure 1). DO NOT close the 2 nd “Found New Hardware Wizard” window while installing the driver. One is for “USB Serial Converter”, and the other one is for “USB Serial Port”. If it’s the first time you install the driver for CommFront’s USB to Serial device, you will need to install the driver twice. Once the drivers are successfully installed, the USB Serial converter will show up in the Windows Device Manager: Under “Ports (COM & LPT)”: labeled as “USB Serial Port (COMx)”, and under “Universal Serial Bus controllers”: labeled as “USB Serial Converter” (Figure 1). When prompted to connect to Windows Updates to search for drivers, select “No, not at this time”, and follow the instructions for installing from the CD. Connect the USB Serial converter to an available USB port, and the “Found New Hardware Wizard” will guide you through the installation process. Drivers are included on the CD supplied with the USB Serial converter insert the CD into the drive. Alternatively, you may install the drivers from the CD provided with the product. For Windows 10, 8 and 7, drivers will be installed automatically when your computer is connected to the Internet. » Driver Re-installation - Example 3: Windows XP/2003/2000/98/ME/Vista » Driver Re-installation - Example 2: Windows Vista #2
» Driver Re-installation - Example 1: Windows Vista #1 » FTDI Driver Installation - Example 3: Windows 2000 » FTDI Driver Installation - Example 2: Windows XP » FTDI Driver Installation - Example 1: Windows Vista
Questions about the USB Serial Converters? Please visit our FAQs page. The latest FTDI drivers are available at: For Windows 10, 8 and 7, drivers will be installed automatically when your computer is connected to the Internet.